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Testimonials

No one speaks for us as well as our own customers. Here are a few testimonials about our services and our products from customers all around the Baltimore, Maryland, area. You can also check out our YouTube channel or Our Videos page to see some videos of these testimonials.

Want to share your 1st Mariner story? Get in touch with us—let’s chat!

Customer Testimonials

Here’s what a few of our customers have to say about us. If you have feedback for us, please let us know! We’d love to hear from you.

“After recently losing my husband, I was looking for a bank that actually catered to people. 1st Mariner is a small enough community bank that when you walk in the door, you don’t have to wait for people to address you. You just walk in and everybody there says, ‘Can I help you?’ They just stop what they’re doing and they accommodate me. I told the manager exactly what I needed. She suggested some things and just walked me through every step of the way—in signing up, getting my ATM card, and getting the online information. She just helped me every step of the way—I didn’t have to think about it. She even called me and asked me if I had any other questions after I went home. She just wanted to know if everything was okay—and it was.”

- Connie G, Hickory branch

Vince Pastore (Pastore’s Deli), Loch Raven Branch

“I’ve dealt with big banks before, and I did feel just like a number—just another person walking into the branch. But here at 1st Mariner I feel like we’re friends. It’s kind of like a friendship as well as a business relationship.”

- Vince Pastore (Pastore’s Deli), Loch Raven branch

 Peter, Ellicott City Branc

“They’re friendly—they’re knowledgeable—they’re helpful. You’re not just a number here.”

- Peter, Ellicott City branch

 Warren Michael, Ellicott City Branch

“I love this bank. When I come in, everyone knows who I am. It feels like I’m at Cheers sometimes. The main thing is the customer service. There are just some great people here, and they’re willing to help you.”

- Warren Michael, Ellicott City branch

Laura_Burnie_Branch

“They really go out of their way to get what I need done. I even have my manager’s cell phone. I’ve never had a bad experience, in all the time I’ve been coming here. It’s nice when people know you.”

- Laura, Glen Burnie branch

Chuck and Josh, Dundalk Branch

“Being a local bank and staying local—it means something personal to us.”

- Chuck and Josh, Dundalk branch

Jerry, Dundalk Branch

“They’re polite and friendly. They’re great—can’t ask for anything better.”

- Jerry, Dundalk branch

 

Products

Here’s what a few of our customers have to say about our products. If you have feedback about our products you’d like to share, drop us a note or give us a call.

Martha, Loch Raven Branch

“I love the Absolutely Free Checking. I’ve been here for years. 1st Mariner is my community bank.

- Martha, Loch Raven branch

 Matt, Ellicott City Branch

“I love the staff here – that’s why I keep coming back. I really like Mobile Banking because I can check it anywhere. It was easy to use – no problem.”

- Matt, Ellicott City branch

Virginia, Glen Burnie Branch

“I like it because of the people. They recognize me as soon as I walk in the door. I like the one-on-one that I get. If you need something you can call and they will answer you right away. I’m just going to stay here forever. I use Online Banking three or four times a day... and I just signed up for Mobile Banking.”

- Virginia, Glen Burnie branch

 



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