Technologys impact on today's consumer

by Kevin Lynch 30. July 2010
In the most recent edition of the USBanker magazine, two articles caught my attention. The first, entitled "Say Goodbye to Checks", addresses the declining use of checks by consumers. With a new study coming out from the Federal Reserve later this year, the decline is expected to be much higher than the 4.1% percent decrease in 2007. Here are a couple of reasons why: The number of bills paid on line by consumers increased by 1 billion a year from 2006 to ... [More]

Making Sense of the Overdraft Fee Changes

by Kevin Lynch 15. March 2010
As many people know by now, one of the largest banks in the country recently announced changes to the way they will deal with overdrafts on certain ATM and debit card purchases later this summer. This announcement is a direct result of regulatory changes mandated by the Federal Reserve around Regulation E, the Electronic Funds Transfer Act. They've chosen to make the decision for the customer by eliminating this service completely. We will admit that the changes are somewhat cha... [More]

Meeting with FISC, a Non-Profit Research Organization in Japan

by Kevin Lynch 9. February 2010
Despite the challenging  travel conditions around Baltimore yesterday, we had the pleasure of meeting with Daisuke Ishii and Yukihisa Hode, two Senior Researchers from The Center for Financial Industry Information Systems (Japan). The FISC is a Japanese nonprofit research organization founded in 1984 and supported by some 700 Japanese financial services organizations and vendors marketing to that industry. Their mission is to engage in research services pertaining to the Japanese financial servi... [More]


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