I recently attended the Net.Finance conference in Chicago . It is, by far, one of the best conferences for those of us focused on the digital channels of financial services. Over the two and half days, there were three topics that dominated the event: Mobile, Personal Financial Management (PFM) tools, and Social Media. I'm going to specifically talk about the first two topics.
The first day of the conference focused on Mobile Banking services for customers. Jeff Dennes, SVP Chief Digita... [More]
In the most recent edition of the USBanker magazine, two articles caught my attention. The first, entitled "Say Goodbye to Checks", addresses the declining use of checks by consumers. With a new study coming out from the Federal Reserve later this year, the decline is expected to be much higher than the 4.1% percent decrease in 2007. Here are a couple of reasons why:
The number of bills paid on line by consumers increased by 1 billion a year from 2006 to ... [More]
I recently attended an eCommerce conference for financial institutions called Net.Finance. Over the two day period, there were two consistent themes across most of the presentations. They were the growth of mobile as a servicing and delivery channel and the use of social media by banks. I'm going to focus todays' post on mobile.
Over a year ago, we began offering an iPhone Branch/ATM Finder application, one of the first in the country. Even with the limited functionality, we've been pleasantly&n... [More]