1st Mariner Bank: Influential marketers of 2009

by Admin 31. December 2009
We are pretty proud of the response that we are seeing from the financial services (FI) community on our online marketing efforts.  In 2009, we put a heavy emphasis on social media and clearly others have taken notice.  Yesterday, Truebridge Financial Marketing, a consultancy based out of Boston, blogged about the most influential FI marketers of 2009. These banks and credit unions are showing signs that they're either moving in the direction of the new rules or in some cases, making it a top pr... [More]

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Social Media

Twitter and Customer Service- A successful ending

by Kevin Lynch 21. July 2009
Both individually and as a banker, I've been a pretty active participant in Twitter over the last few months. It is a fun, vibrant, and growing community with a lot going on. But, like many users, I was unsure of the usefulness and value of the space. Now I know. We recently worked with one of our customers, Aaron Brazell, to resolve some issues on his account. His blog post at technosailor describes the series of events in some detail so I won't repeat them here. We've found that Twitter is an ... [More]

Social Media + Local Bank = ?

by Admin 16. April 2009
You may not have noticed it lately, but we’ve been up to some pretty interesting things here at 1st Mariner. We have redesigned our blog, changed our Facebook page and recently added a Twitter account. If reading Facebook and Twitter doesn’t mean much to you, then this article is for you. I’m sure you’ve heard the buzz surrounding social media and you’re probably curious why a local bank is using it. Well, it’s simple, one of our objectives is to provide excellent customer service, and an eff... [More]


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