There has been a lot of recent press on the charging of monthly debit card fees by large banks, with charges ranging from $3 to $5 per month. We don’t charge a fee and, in fact, offer a number of checking accounts that are fee-free. So we’d love to hear your thoughts on these debit card fees.
For some perspective on why this is happening, here is a link to an interview with a local business professor from The Baltimore Sun.
Throughout my years working for 1st Mariner Bank and observing credit trends across the country, I've learned how little most young adults (and even some older adults) know about managing their finances and what affects poor management might have on their life. Because of this, I've spent some time working with local schools to help bring financial literacy into the classroom. There are many great programs that exist to help educate students but we may have a chance to help further this effort b... [More]
Everywhere you turn someone somewhere is talking about a customer service experience they’ve had. Too often the conversation is about poor customer service and how horrible the individual felt after the experience. Excellent customer service is not something taught over night, it comes from a team of individuals working together to come up with new and exciting ways to encourage and motivate the staff of an organization. Being one of the only local banks left in Baltimore, grea... [More]