You’re looking for a new bank. But you don’t really know what to look for. Is there a difference from one bank to another? Does it matter? Here are three key things that many people choose to consider when looking for a bank.
1. Customer Service
It seems like good customer service is hard to come by these days. Not that I’m that old or anything, but honestly, I remember a time when people that worked in a customer service role were truly happy to be doing what they were doing a... [More]
It’s that time of year again. The time where friends and family come together to celebrate the many things they are thankful for in their lives.
Here at 1st Mariner Bank, we consider our customers to be a part of our family and hope that you feel the same. With that being said, we thought we’d share a few things that we’re thankful for this holiday season.
We’re thankful to serve the Baltimore community.
For the past 16 years, we’ve had the privilege of serving wh... [More]
Everywhere you turn someone somewhere is talking about a customer service experience they’ve had. Too often the conversation is about poor customer service and how horrible the individual felt after the experience. Excellent customer service is not something taught over night, it comes from a team of individuals working together to come up with new and exciting ways to encourage and motivate the staff of an organization. Being one of the only local banks left in Baltimore, grea... [More]