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Customer Service

1st Mariner Customer Service

1st Mariner Bank was founded on a commitment to customer service. Whatever your banking needs, you can count on 1st Mariner customer service to meet and work continuously to exceed your expectations. This is the bank we built for you—with personal service and competitive products provided to you locally.   

How Can We Help?

In person, online or over the phone, we’re here to assist you with all your banking needs—from locating convenient branch and ATM locations, to linking you with the answers you need when you need them.

Contact a bank representative and let us know how we can help.

Have a Question?

We’ve compiled a list of Common Questions (FAQs) that you may find helpful. And, should you encounter an unfamiliar banking term, you can always check our Glossary of Banking Terms to learn more. While we hope we’ve provided you with the information and answers you may be looking for on our website, we always appreciate the opportunity to talk with you about your banking needs and discuss your questions in person. Call a bank representative at 410-558-4200 or toll-free at 1-888-561-BANK (2265), or stop by your nearest branch.

Ready to Switch?

Belive it or not, switching banks does't have to be complicated. As a matter of fact, we've take the process a step further and consolidated everything down into four easy steps in our 1st Mariner Switch Kit (yes, it's a fillable PDF). As with everything, we will guide you though everything you need for better banking. We can't wait to welcome you to 1st Mariner Bank. 

Have a Compliment or Suggestion?

Whether you have a compliment for a job well done, a suggestion, or a problem that needs some special attention, we want to hear from you. Contact a Quality Assurance representative to voice your opinion.

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